> ## Documentation Index
> Fetch the complete documentation index at: https://docs.threataware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up your tenant

> From first sign-in to data you can trust: the setup checklist for new ThreatAware tenants

Work through these steps in order. Most tenants have useful, estate-wide data within a day. Your ThreatAware onboarding team will usually guide you through this on two to four calls in the first two weeks.

> [!NOTE]
>
> **No self-service sign-up**, with authority provisioned by the ThreatAware team. If you don't have a tenant yet, get in touch through the [ThreatAware website](https://threataware.com) or your security partner.

## Before you start

You'll receive these from your ThreatAware account team:

* **Your Cloud ID**: the subdomain you sign in at, for example `https://acme.threataware.com`
* **Initial credentials**: usually a Super Admin account for an internal IT contact
* **A welcome pack** with your onboarding session dates

You'll also need a **Microsoft Global Admin** available for a few minutes (step 2), and, if you use on-prem tools such as Active Directory or SCCM, a **Windows server** inside your network for the PowerShell Relay (step 4).

## 1. Sign in

**1. Browse to your Cloud ID**

`https://<your-cloud-id>.threataware.com`

**2. Sign in**

Use the credentials from your welcome email. The **SSO** button only works once single sign-on is set up (step 6).

**3. Look around**

New tenants land on Device Explorer. A short in-product tour runs on your first visit; on pages that have one, such as Devices, restart it any time from your user menu → **Help for this page**.

## 2. Connect Microsoft

Connect these three first. They share one OAuth consent, need no firewall changes, and together give you cloud-device discovery, identity, MDM compliance and EDR data.

**1. Microsoft Entra ID (about 5 minutes)**

[Settings → Integrations](https://docs.threataware.com/settings/integrations.md) → search **Azure AD** → **Connect** → approve consent as a Global Admin.

**2. Microsoft Intune (about 5 minutes)**

Same flow, and it reuses the consent you just gave.

**3. Microsoft Defender ATP (about 5 minutes)**

Same flow. Adds EDR Vitals and vulnerability data.

> [!WARNING]
>
> A Global Admin is only needed to grant the initial consent. After that, ThreatAware uses read-only permissions.

## 3. Connect your EDR

If your primary EDR isn't Defender, connect it now: CrowdStrike, SentinelOne, Cortex XDR or another from the [catalogue](https://docs.threataware.com/connection-guides/index.md). EDR coverage drives most of what you'll do in [Vitals](https://docs.threataware.com/security-monitoring.md). Each tool has a step-by-step [connection guide](https://docs.threataware.com/connection-guides/index.md).

## 4. Reach on-prem tools (if you have them)

On-prem Active Directory, SCCM and other tools without a cloud API connect through the [PowerShell Relay](https://docs.threataware.com/powershell-relay.md): a small script on a Windows server in your network that talks to ThreatAware over **outbound HTTPS only**. There are no inbound firewall rules, DMZ or port forwarding.

Allow about 15 minutes for the first relay.

## 5. Check your data

Each integration's first sync takes 15 to 60 minutes, depending on estate size. While you wait, other teams can connect further tools; with the four or five above you'll typically see around 80% of your estate.

Once syncs complete:

* **[Device Explorer](https://docs.threataware.com/device-explorer.md)** shows devices in the regions you expect, and each tool's last sync time across the top.
* **[Devices](https://docs.threataware.com/device-management.md)** shows one row per physical device, however many tools report it.
* **[X-Ray](https://docs.threataware.com/x-ray.md)**: open a device you know, click a tool's card in its Vitals and choose **View in X-Ray** to see exactly what that tool reported.

## 6. Set up single sign-on (optional)

Set up SSO yourself for **Azure AD**, **Okta** or **CyberArk**:

1. Go to **Settings → User Management → SSO** and choose your identity provider.
2. Pick a setup mode. Azure AD offers **Automatic** (needs a Global Admin) or **Manual** SAML.
3. Choose provisioning: **None** (you add users yourself), **JIT** (created on first sign-in) or **SCIM** (your identity provider manages them; Azure AD and Okta). None is only offered with Azure AD automatic setup.
4. Set the **Default user role**, and turn on **Enforce SSO** if everyone should sign in through your identity provider.

See [Access Control → SSO](https://docs.threataware.com/sso.md) for the full walkthrough and the SCIM setup.

> **Still on ThreatAware 3.2?**
>
> On 3.2 only Entra ID is self-service: go to **Settings → Single Sign-On**, click **Enable Single Sign-On**, authorise as a Global Admin, wait 30 seconds, then click **Enable** in stage 2. Okta and other SAML / OIDC providers are set up by ThreatAware, so contact your account team.

> [!NOTE]
>
> **SSO matches users on the `mail` attribute, not UPN.** Make sure `mail` is populated for your users first, or sign-ins fail with "user not found".

## 7. Define your tags

Tags decide which controls apply to which devices, what Actions target and who can see what, so set them up early.

1. Review the defaults in [Settings → Tags](https://docs.threataware.com/settings/tags.md).
2. Build a small taxonomy of four to six tags, for example `End-User`, `Server`, `VM`, `Mac`, plus regions or business units.
3. Write a [Logic Engine](https://docs.threataware.com/logic-engine.md) rule for each.
4. Check [Coverage Explorer](https://docs.threataware.com/coverage-explorer.md) to make sure no device falls into zero tags.

If you have several instances of the same tool, such as two Entra ID directories, turn on [Multi-Tenancy](https://docs.threataware.com/multi-tenancy.md) for that integration.

## You're set up when

* [ ] At least four integrations show **Connected** with recent syncs
* [ ] The Dashboard device count is within about 10% of what you expect
* [ ] Tag rules apply correctly in Coverage Explorer
* [ ] At least one Vital shows a healthy/unhealthy split you'd expect
* [ ] A few known devices show data from several tools in X-Ray

If something looks wrong, see [Troubleshooting](https://docs.threataware.com/reference/troubleshooting.md).

## Next steps

> **[Configure Vitals](https://docs.threataware.com/vitals-configuration.md)**
>
> Decide which controls each tag of device must have.

> **[Build your first Action](https://docs.threataware.com/automation.md)**
>
> Start with an email Action, then add tickets or webhooks.

> **[Save a view and schedule a report](https://docs.threataware.com/scheduled-reports.md)**
>
> Send the right list to the right people automatically.

> **[Your first month](https://docs.threataware.com/your-first-month.md)**
>
> A week-by-week plan for your first month.

## Common questions

> **How long until I see useful data?**
>
> One integration's data appears within the first hour. An estate-wide view usually takes 24 to 48 hours, once three to five integrations are connected and matching has run a cycle or two.

> **Do I need to install anything?**
>
> No endpoint agents. The only optional install is the [PowerShell Relay](https://docs.threataware.com/powershell-relay.md), for on-prem tools.

> **What if my tool isn't in the catalogue?**
>
> Check the [connection guides](https://docs.threataware.com/connection-guides/index.md) for the current list, then send your account team the vendor name and its API documentation.

> **Is ThreatAware read-only?**
>
> ThreatAware reads from your tools. Actions can write to other systems, such as opening a ServiceNow ticket or posting to Teams, but only through automations you set up. See [Trust & Security](https://docs.threataware.com/trust/security.md).

> **Who do I contact for help?**
>
> Your account manager for escalations, **[support@threataware.com](mailto:support@threataware.com)** for technical questions, and your scheduled onboarding sessions for live help.


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