Overview
The Dark Web ID integration enables ThreatAware to collect data from Dark Web ID, providing visibility into your security posture and cyber asset management.Connection Method: API
Setup Time: 15-30 minutes
Access Required: Administrator account with API permissions
Use cases
Device & Asset Tracking
Monitor devices and assets managed by Dark Web ID
Security Compliance
Track security posture and compliance status
User & Access Management
Identify users, roles, and access patterns
Threat Detection
Detect threats and vulnerabilities in real-time
Setup instructions
1
Log In to ThreatAware
- Access your ThreatAware dashboard.
- Navigate to Settings > Systems.
2
Search for Dark Web ID
- Use the search bar to find “Dark Web ID.”
3
Initiate Connection
- Click on Connect. A pop-up window will appear with further instructions.
4
Enable API Access
- To enable access to the Dark Web ID API, contact their support. Follow this link to request API access support.
5
Admin Account Requirement
- An Admin Account is necessary to access the API. It is advisable to create a new admin account specifically for this purpose.
6
Whitelisted IP Address
- You will need to provide an IP Address to be whitelisted. Contact ThreatAware to obtain the necessary IP address.
7
Contact Dark Web ID Support
- Log in to the Dark Web ID portal and navigate to Support.
- Furnish support with the Admin Account credentials and IP Address you have.
8
Enable API Access
- Once the API access has been confirmed by support, you may continue to the following steps in ThreatAware.
9
Enter Credentials and Domain Information
- Input the Admin Username into ThreatAware.
- Input the Admin Password into ThreatAware.
- Enter the associated Domains into ThreatAware.
10
Authorize Connection
- Click the Authorize button to complete the connection process.
Data collected
The Dark Web ID integration provides:- Device and asset information
- Security compliance and posture data
- User and access information
- System performance metrics
- Configuration and policy information
Required credentials
To set up the Dark Web ID integration, you will need:- API Key or Token: Obtain from Dark Web ID admin console
- API Secret or Client Secret: Keep this secure
- API Endpoint URL: The Dark Web ID API base URL
- Service Account: Admin account or dedicated integration user
- Service Account Password: Associated credentials
Verification and testing
After setup, verify the integration is working correctly:-
Check Integration Status
- Navigate to Settings → Integrations in ThreatAware
- Confirm the integration shows Active status
- Check the last sync timestamp
-
Verify Data Collection
- Wait up to 60 minutes for the initial data collection
- Verify data appears in device details or dashboards
-
Test Queries
- Create a test query to filter data from this integration
- Verify results match your expectations
Troubleshooting
Connection Failed
Connection Failed
Symptoms: Integration fails to connect or shows errorSolutions:
- Verify all credentials are correct and copied without extra spaces
- Ensure the API endpoint URL is accessible from ThreatAware
- Check firewall rules allow outbound HTTPS (port 443) to the API endpoint
- Confirm API credentials have not expired
- Verify the service account has necessary permissions
Authentication Failed
Authentication Failed
Symptoms: Invalid credentials errorSolutions:
- Double-check the API key and secret are correct
- Verify the API credentials have not been revoked
- Ensure you are using the correct API version
- Check if IP whitelisting is required
- Review admin logs for authentication failures
No Data Appearing
No Data Appearing
Symptoms: Integration active but no data visibleSolutions:
- Wait 60 minutes for initial synchronization
- Verify API credentials have read permissions
- Check the service account can access required data
- Ensure data exists in the source system
- Review ThreatAware integration logs
Incomplete or Partial Data
Incomplete or Partial Data
Symptoms: Only some data is being collectedSolutions:
- Verify the service account permissions for all resources
- Check for API rate limit issues
- Review source system for data availability
- Contact ThreatAware support if the issue persists