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Overview

The F-Secure PSB integration enables ThreatAware to collect data from your F-Secure Protection Service for Business (PSB) deployment, providing visibility into endpoint protection status and threat detection across your organisation.
Connection Method: API Setup Time: 15 minutes Access Required: F-Secure Administrator account

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Data collected

The F-Secure PSB integration provides:
  • Endpoint protection status
  • Threat detection and malware events
  • Security event logs
  • Device inventory from F-Secure
  • Compliance and policy status

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Use cases

Endpoint Protection Monitoring

Track F-Secure protection status across all managed endpoints

Threat Detection

Monitor malware and threat detection events in real-time

Compliance Tracking

Verify protection compliance across your environment

Security Analytics

Analyze security events and identify trends

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Setup instructions

1

Log in to F-Secure PSB Portal

Access the F-Secure Protection Service for Business Portal using an account with administrator privileges.
2

Navigate to API Access Settings

In the PSB Portal:
  • Go to Settings > API Access
  • Ensure API access is available for your account
3

Generate an API Key

Click Create API Key to generate a new API key for ThreatAware integration.
  • The system will generate a key specifically for ThreatAware
  • Set the API key permissions to Read-only access for security
  • Copy the API Key that is displayed
The API key will only be displayed once. Copy it immediately and store it securely.
4

Enter API Key in ThreatAware

In ThreatAware:
  • Navigate to Settings > Integrations
  • Search for and select F-Secure PSB
  • Paste the API Key into the required field
5

Connect and Verify

Click Connect to establish the integration.Verify the connection status shows Active in ThreatAware.

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Required credentials

Field Name: F-Secure PSB API Key Type: Password (encrypted) Description: The API key generated in the F-Secure PSB portal for integration access
Store this credential securely in your organisation’s password manager. The API key provides access to F-Secure PSB data.

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Verification and testing

After setup, verify the integration is working correctly:
  1. Check Integration Status
    • Navigate to Settings > Integrations in ThreatAware
    • Confirm the F-Secure PSB integration shows Active status
  2. Verify Data Collection
    • Wait up to 1 hour for the initial data sync
    • Check that F-Secure device data appears in your inventory
    • Verify protection status and threat events are visible
  3. Test Queries
    • Create a test query to filter devices by F-Secure protection status
    • Verify the data matches your F-Secure environment
    • Test filtering by threat or event data

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Troubleshooting

Symptoms: Integration fails with authentication errorSolutions:
  • Verify the API key is entered correctly without extra spaces
  • Ensure the API key was copied completely from the F-Secure portal
  • Check that the API key has not expired
  • Generate a new API key if needed and update in ThreatAware
Symptoms: Integration connects but no data appearsSolutions:
  • Verify the API key has read permissions to:
    • Endpoint data
    • Threat and event logs
    • Device inventory
  • Check the API key permission level in F-Secure PSB
  • Review the F-Secure PSB API Documentation for required permissions
Symptoms: Integration fails to connect or times outSolutions:
  • Verify the F-Secure PSB portal is accessible and online
  • Check firewall rules allow outbound HTTPS access to F-Secure
  • Test connectivity to the F-Secure PSB API endpoint
  • Contact F-Secure support if service issues persist
Symptoms: Integration shows active but no F-Secure data appearsSolutions:
  • Verify there is endpoint data in F-Secure PSB to collect
  • Check the API key has sufficient permissions
  • Wait up to 1 hour for the initial data sync
  • Review ThreatAware integration logs for errors
  • Verify your F-Secure PSB instance has managed endpoints

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Additional resources

F-Secure API Documentation

Official F-Secure documentation for API configuration and permissions

ThreatAware Support

Contact ThreatAware support for integration assistance

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Best practices

Credential Management
  • Generate a dedicated API key specifically for ThreatAware
  • Store the API key securely in your organisation’s password manager
  • Rotate API keys annually or per your security policy
  • Monitor for authentication failures in ThreatAware logs
Security Considerations
  • Only grant read permissions to the API key
  • Limit API key scope to necessary data endpoints
  • Review F-Secure audit logs periodically to monitor API usage
  • Follow your organisation’s least privilege principles