Software Inventory

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Why tag-first

Unlike Devices or Users, Software Inventory opens with a tag picker rather than a giant table: This is by design. Across a 10,000-device estate the raw software inventory is huge and rarely useful in aggregate. Almost every meaningful question is “what’s installed across my [tag] devices?” — so the picker forces you to scope first. The screen text explains it:

Software is best viewed when you choose a tag to filter software records. This enables the display of only those identified on devices with the selected tag, providing a clearer and more focused inventory view.

Pick a tag → the software grid loads for the matching devices.

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Tag-first behaviour can be turned off

If you’d rather always land on the full grid:

1. Go to Settings → Misc
2. Find Show Software Inventory tag selector
3. Switch from Select by tag to Show all (or similar — the dropdown options match your version)

This skips the picker and loads all software records.

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Grid columns

Once scoped, the inventory shows four columns: A row at the bottom shows the source filter (“All Sources”) and the device-state filter (“Active Devices”) that scope the totals. Custom columns are added via the column editor.

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Common workflows

The search box is a plain-text substring filter on the Product column — it is not the field-based query language.

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Investigating a software entry

Click a row to open the software detail panel:

• Devices — every device in scope that has this software, with version per device
• Cross-source confidence — which integrations confirm this software (more sources = higher confidence)
• Activity — install/uninstall timeline

This is where Protect’s cross-tool model pays off — a software entry confirmed by both Intune and Lansweeper is higher signal than one reported only by a single network scan.

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When software inventory comes from where

Different integrations report software differently: If you don’t see expected software, check which integrations actually expose a software endpoint. The Integrations page lists the feature icons each source provides — the “stack” icon indicates software inventory.

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Next steps